---
title: How do I access my traveler space?
description: You will have access to your traveler's area as soon as your reservation has been confirmed. The link to this area will be sent to you in your welcome email. If you are unable to find this message, pl
---

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1. [FAQ Voyageurs Cocoonr](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs?hsLang=en)
2. [Preparing my stay and my arrival](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival?hsLang=en)
3. [Practical Information and House Rules](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival?hsLang=en#practical-information-and-house-rules)

# How do I access my traveler space?

**You will have access to your traveler's area as soon as your reservation has been confirmed.**

The link to this area will be sent to you in your welcome email. If you are unable to find this message, please contact our service department.

We invite you to contact us by email or telephone if you would like more information.

**Contact us at**   
[reservations@cocoonr.fr](mailto:reservations@cocoonr.fr)

+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)

 

- [Before Booking](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking?hsLang=en#main-content)

    - [Rates and Fees](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking?hsLang=en#rates-and-fees)
    - [Booking and Quote](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking?hsLang=en#booking-and-quote)
    - [Practical information](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking?hsLang=en#practical-information)
    - [Trust and Accuracy](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking?hsLang=en#trust-and-accuracy)
    - [Contracts and Leases](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking?hsLang=en#contracts-and-leases)
- [Manage my booking](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/manage-my-booking?hsLang=en)
- [Managing my payment and deposit](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit?hsLang=en#main-content)

    - [The deposit](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit?hsLang=en#the-deposit)
    - [Payment for My Booking](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit?hsLang=en#payment-for-my-booking)
    - [Security and Refunds](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit?hsLang=en#security-and-refunds)
- [Preparing my stay and my arrival](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival?hsLang=en#main-content)

    - [Check-in and Property Access](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival?hsLang=en#check-in-and-property-access)
    - [Amenities and Services](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival?hsLang=en#amenities-and-services)
    - [Practical Information and House Rules](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival?hsLang=en#practical-information-and-house-rules)
- [During my stay](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/during-my-stay?hsLang=en)
- [Any questions after my stay?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/any-questions-after-my-stay?hsLang=en)

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