Your reservation will be reviewed within 24 hours by our Travel Relations Department, and is often validated within just a few hours.
This validation process is essential to ensure that all the information provided is correct and that your request meets our availability criteria. Once your booking has been confirmed, you will receive an e-mail confirmation, informing you of the details of your trip and the next steps to be taken.
In the meantime, if you have any questions or require assistance, please do not hesitate to contact our customer service team, who will be happy to help you as soon as possible.
We invite you to contact us by email or telephone if you would like more information.
Contact us at
bookings@cocoonr.fr
+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)