Why do I have to pay via a payment link?

To guarantee the security of your payments and prevent bank fraud, we have set up a secure payment process. Since 2021, the PSD2 payment security standard has applied to all online purchases. This will help to combat credit card fraud, which is becoming increasingly common with the growth of e-commerce.

To make your payment in complete confidence, we invite you to use the secure link we send you, which begins with Cocoonr.fr. This link guarantees you a secure and reliable transaction via our partner Stripe.

If you have made your booking on another platform (Booking.com or Abritel for example), it is important to note that this platform does not debit your bank card and is not responsible for managing payments relating to our accommodation. The credit card imprint made at the time of booking is only a guarantee used by the platform to validate your booking.

Your bank details may be sent to us, but for security reasons we do not debit your credit card. Payment is only possible via a payment link.