---
title: Managing my payment and deposit | FAQ Voyageurs Cocoonr
description: Managing my payment and deposit
---

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1. [FAQ Voyageurs Cocoonr](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs)
2. [Managing my payment and deposit](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit)

# Managing my payment and deposit

## The deposit

- [When do I need to provide the security deposit, and when will it be returned?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/when-is-the-security-deposit-charged-and-when-is-it-refunded)
- [Can I pay the security deposit by check or bank transfer?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/can-i-pay-the-security-deposit-by-check-or-bank-transfer)
- [Do I need to provide the security deposit when making my booking?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/do-i-need-to-pay-a-security-deposit-when-i-make-my-reservation)

## Payment for My Booking

- [When will I be charged?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/when-will-i-be-debited)
- [Can I pay in multiple instalments?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/can-i-pay-in-multiple-instalments)
- [What payment methods are accepted? Can I pay with holiday vouchers?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/what-are-the-accepted-payment-methods-can-i-pay-with-holiday-vouchers)
- [Why do I have to pay through a payment link?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/i-received-a-payment-link.-should-i-pay-using-this-link)

## Security and Refunds

- [Is online payment secure?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/is-online-payment-secure)
- [How long does it take to receive a refund after a cancellation?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/how-long-does-it-take-to-get-a-refund-after-a-cancellation)

- [Before Booking](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking#main-content)

    - [Rates and Fees](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking#rates-and-fees)
    - [Booking and Quote](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking#booking-and-quote)
    - [Practical information](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking#practical-information)
    - [Trust and Accuracy](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking#trust-and-accuracy)
    - [Contracts and Leases](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/before-booking#contracts-and-leases)
- [Manage my booking](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/manage-my-booking)
- [Managing my payment and deposit](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit#main-content)

    - [The deposit](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit#the-deposit)
    - [Payment for My Booking](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit#payment-for-my-booking)
    - [Security and Refunds](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/managing-my-payment-and-deposit#security-and-refunds)
- [Preparing my stay and my arrival](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival#main-content)

    - [Check-in and Property Access](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival#check-in-and-property-access)
    - [Amenities and Services](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival#amenities-and-services)
    - [Practical Information and House Rules](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/preparing-my-stay-and-my-arrival#practical-information-and-house-rules)
- [During my stay](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/during-my-stay)
- [Any questions after my stay?](https://ressources.cocoonr.fr/en/base-de-connaissances-voyageurs/any-questions-after-my-stay)

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