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Bonjour. Comment pouvons-nous vous aider ?
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FAQ Voyageurs Cocoonr
Preparing my stay and my arrival
Preparing my stay and my arrival
Check-in and Property Access
Can I check in earlier and/or check out later?
Will my ID be requested upon arrival at the rental?
What time can I check in and what time do I have to check out?
How many sets of keys are supplied?
What do I do if I arrive late?
How does self check-in work?
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Amenities and Services
How can I find out which options, equipment and services are included or not in the accommodation?
Can I cook in the accommodation?
Are there any cleaning products in the apartment?
Do I need to provide my own sheets and towels?
Does my property have a private parking space? Is the garden enclosed?
Practical Information and House Rules
Where can I find information on arrival? (Accommodation address, local contact)
Are there any rules in the accommodation?
How do I access my traveler space?
