What are the advantages of booking directly on our website instead of through a platform?

Booking directly on cocoonr.fr offers several benefits:

• Best price guaranteed
  Up to 17% cheaper than booking through a platform, thanks to the absence of intermediary fees.

• More flexible cancellation policy
  Free cancellation up to 7 days before arrival (according to the conditions specified at the time of booking).

• Guaranteed availability
  If a rental is bookable online, it is truly available. Confirmation is immediate after payment.

• 100% secure payment
  Book with your credit card (Visa, Mastercard, CB, Eurocard) via Stripe, a secure payment provider.

• Instant booking
  You will immediately receive a confirmation email (except for premium rentals that require prior validation).

• Free modification
  Change your travel dates free of charge up to 7 days before arrival (subject to conditions). The price may vary depending on the new dates.

• Dedicated customer service
  Our team, based in France, is available 7 days a week from 9 a.m. to 6 p.m., in French, English, and Spanish.

• A local presence
  18 agencies across France, more than 100 employees, and 150 local partners for personalized service.

• A carefully curated selection
  Each rental is verified according to quality criteria (location, amenities, comfort, decoration).

• Clear check-in procedure
  After confirmation, you will receive an email with all the necessary information to organize your arrival.

  
  

  We invite you to contact us by email or telephone if you would like more information.
  
  Contact us at 
  bookings@cocoonr.fr
  +33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)