Best rate, instant booking, local player, multilingual customer service: discover the many advantages of booking accommodation on the Cocoonr.fr website.
1 - Best rate guaranteed, up to 17% cheaper
By booking on our website cocoonr.fr or with our reservations department by phone on +33 9 70 70 08 59 or by e-mail at bookings@cocoonr.fr, you're guaranteed to get the best rate for your rental.
No intermediary platform fees, or up to -17% off the final price!
And all this without any difference in terms of service, quite the contrary... We pay particular attention to customers who choose to book directly with us. So don't hesitate, we're here to help you get the best possible price.
2 - Flexible cancellation
All reservations made on the Cocoonr.fr website benefit from flexible cancellation conditions. Our terms and conditions of sale have been updated to allow travelers to cancel their reservation free of charge up to 30 days before arrival.
For more information, please consult our general terms and conditions.
Please note that these conditions only apply to bookings made on the Cocoonr.fr website and do not apply to transport problems (cancelled trains or flights, for example).
Would you like more information on our cancellation policy before booking? Please contact us at bookings@cocoonr.fr.
3 - Guaranteed availability
An apartment seems available, and you'd like to book it?
No problem. If you can book it on the website, it's available. After confirmation and payment by credit card, you'll receive immediate confirmation by email.
4 - Secure booking
When you book on Cocoonr.fr, you can be sure that your payment is secure. Payment of all elements of the total price is made by credit card only. Credit cards accepted include Carte Bleue, Visa, Eurocard and Mastercard (secure payment ensured by our service provider Stripe, the world's No. 1 payment solution),
Our customer service team is available to answer all your payment-related questions and concerns. Please feel free to contact us at any time.
Cocoonr makes every effort to ensure the confidentiality and security of data transmitted on the Site. Book with confidence on Cocoonr.fr, where your security and satisfaction are at the heart of our commitment.
5 - Instant booking
As soon as you book the ideal accommodation for your next stay on Cocoonr.fr, you'll receive an email confirming your reservation. You book your accommodation immediately, without having to send us a request for approval*.
*excluding premium accommodation
6 - Free change of stay
Do you have to change your dates due to unforeseen circumstances? We offer you the possibility of modifying the dates of your stay free of charge up to 30 days before your arrival.
There is no charge for this service.
However, depending on the dates and seasons, the price of your reservation may be subject to change, either upwards or downwards.
7 - Available, multilingual customer service based in France
With Cocoonr, you're guaranteed to be able to reach our customer service team 7 days a week, from 9am to 7pm. Our team is based in Rennes, Brittany, and answers you mainly in three languages: French, English and Spanish.
While we do our best to keep our switchboard open, we ask you to contact us by e-mail at bookings@cocoonr.fr.
8 - A local player close to its customers
Do you think it's time to consume differently? Would you like to support local players who play an active role in developing employment and wealth in a given region?
Welcome to Cocoonr!
Established in 15 agencies (Bassin d'Arcachon, Presqu'île de Rhuys, Val André Erquy Fréhel, Dinard Côte d'Émeraude, Toulouse, Vannes-Morbihan, Rennes, Nancy, Bordeaux, Lyon, Nantes, Carnac - La Trinité-sur-Mer, Marseille, Saint-Malo - Cancale, Strasbourg) the Cocoonr team is made up of over 100 people on board and a network of over 150 local partners and suppliers responsible for working with us to ensure the quality of our services to our customers.
Since 2015, we have booked more than 270,000 reservations and over 500,000 travelers have chosen our accommodations. We manage around 4,000 accommodations designed to welcome you throughout France.
To promote our business, we encourage you to book directly with us through our Cocoonr.fr website.
9 - Careful selection
We carefully select each accommodation listed on Cocoonr.fr to guarantee you an exceptional experience. We check that each property meets a list of well-defined criteria: location, facilities, decoration...
Each property in our selection is chosen for its distinctive charm, exceptional comfort and warm ambience. We've taken the time to select carefully to offer you options that exceed expectations.
10 - Clear arrival procedure
As soon as your booking is confirmed, you'll receive a detailed email with all the information you need to make sure your arrival goes smoothly.
Arrive with complete peace of mind with Cocoonr, where every detail is taken care of to make your stay exceptional from the very first moment.