Can I request more information about an accommodation before booking?

 

All our accommodation listings contain detailed information on location, facilities, arrival and departure times, access requirements and additional services available.

If you cannot find the answer to your question, our Customer Service Department is available every day from 9:00 a.m. to 6:00 p.m., Monday through Sunday, including holidays.

Our team will be delighted to help you and answer any questions you may have.

We invite you to contact us by email or telephone if you would like more information.

Contact us at 
bookings@cocoonr.fr
+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)