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Before Booking

Before Booking

Rates and Fees

How is the nightly rate for our accommodations calculated?

What is the amount and what do the service fees cover?

Can the cleaning fee be reduced or waived?

Are water, electricity and internet connection included in the booking fee?

Where can I enter a discount code?

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Booking and Quote

Can I request more information about an accommodation before booking?

How long will it take for my reservation to be processed and confirmed?

How far in advance can I book?

Can I book a long stay?

Can I get a quote?

How do I check availability?

What are the advantages of booking directly on the website rather than through a platform?

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Practical information

Are pets allowed in the accommodation?

Am I sure to have the accommodation to myself?

Is it possible to rent an accommodation for 2 or 3 nights during high season?

Are babies counted in the total number of occupants?

Trust and Accuracy

Why hasn't this property been listed yet?

Will the home look like the photos on your website?

Why aren't the exact addresses of the homes listed on your website? When will the exact address be communicated?

Contracts and Leases

What is a mobility lease? How does it differ from a civil lease?

How do I know if I'm eligible for a mobility lease?

What documents are required to draw up a civil lease?

Will I sign a rental agreement?

What documents are required to draw up a mobility lease?

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