What is the amount and what do the service fees cover?

The amount of service fees varies depending on the total price of your reservation.

They are clearly displayed in the order summary before you confirm your booking.

These fees cover:

  • The support of our team, available in several languages before, during, and after your stay,

  • The funding of tools and technologies that facilitate communication and the management of your reservation,

  • The continuous improvement of our services to ensure comfort and quality.

In this way, they allow us to assist you at every stage and provide you with a smooth and enjoyable stay experience.

 

We invite you to contact us by email or telephone if you would like more information.

Contact us at 
bookings@cocoonr.fr
+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)