Can I change the dates of my reservation?
Yes, it is possible to change the dates of your stay before arrival, subject to availability and according to the conditions that applied at the time of booking.
These conditions can be found in the general rental conditions or directly on the listing of your rental.
Booking on cocoonr.fr
When your conditions allow it, you can modify your dates free of charge before arrival. The rate will be adjusted according to the new dates (season, period, special events). Please note that availability is not guaranteed during high-demand periods (school holidays, events).
To request a change, simply send us an email with your booking details and the new desired dates.
Booking through a partner platform (e.g. Airbnb, Booking, etc.)
Modifications must be made directly through the platform. Each partner applies its own rules.
If you encounter any difficulties, you can contact us: we will guide you through the cancellation or modification process according to the platform’s conditions.
We invite you to contact us by email or telephone if you would like more information.
Contact us at
bookings@cocoonr.fr
+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)