The amount of the service charge may vary, as it is linked to the quality of the property you choose and the length of your stay. This fee is more than just a charge: it represents our commitment to providing you with warm, quality assistance, available in several languages, every day of the week, before, during and after your stay with us.
These fees don't just pay for our qualified staff, who are always ready to respond sympathetically to your every need. They also pay for the tools and technologies we put at your disposal to ensure smooth, responsive communication. Whether it's organizing your reservations with care or answering your questions about your accommodation, our dedicated team is there to make your experience an unforgettable one.
What's more, a portion of these costs is invested in the continuous improvement of our services and infrastructure. This enables us to offer you ever-higher levels of comfort and satisfaction, because your well-being is at the heart of our concerns during your stay.
We invite you to contact us by email or telephone if you would like more information.
Contact us at
bookings@cocoonr.fr
+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)