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Will I be asked to show proof of identity on arrival?

 

Of course, to ensure that you are the person who made the reservation, we will take a moment on arrival to verify your identity. We will ask you to show us some form of identification.

This could be a passport, national identity card or any other official document bearing your name and photo.

This step is essential to protect the security of your reservation and avoid any form of identity theft. We thank you for your understanding and cooperation in this process.

We invite you to contact us by email or telephone if you would like more information.

Contact us at 
bookings@cocoonr.fr
+33 9 70 70 08 59 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)