How can I contact Booking.com and its customer service?

You can reach Booking.com’s customer service in several ways:

FAQ and online help
Go to the “Customer Service – Help Center” section (at the bottom of the Booking.com homepage). There you will find a complete FAQ organized by topic, as well as a keyword search tool.

By phone
From France, the number to call is: +33 1 73 03 66 70. You will be asked for your customer or booking number for faster assistance.

From your Booking.com account
If you have an account, you can write directly to customer service from your online inbox, using your booking number or email address.

Please note: only customers with an account can contact Booking.com by email.